As the first YWCA in the nation, YW Boston has been at the forefront of advancing social equity for over 150 years. Using a customized and measurable change management process and range of training and services, InclusionBoston (formerly known as Dialogues on Race and Ethnicity) helps organizations create the necessary cultural shift that will support inclusive policies and practices. Our evidence-based approach builds internal capacity and a plan for cultural change while supporting organizations throughout their journey.


Our partners include:

How it works

Diversity without inclusion is not enough. InclusionBoston offers a variety of services that help advance diversity, equity, and inclusion within organizations. DE&I services include:

• Organizational assessment and process design

• In-person workshops targeted at specific inclusion goals

• Dialogue-based sessions empowering individuals and groups to take positive action with pre- and post- program assessments

Leadership development

• A community of practice, including forums and a knowledge base on best practices in D&I



InclusionBoston is priced on a sliding scale based on organizational size and sector. Please contact Sheera Bornstein at for more information or to discuss scheduling a consultation.



InclusionBoston Timeline

Dialogues Timeline Phases 1 thru 5 Discovery, Dialogues Series, Action Plan Development, Closing Evaluation, Follow Up

Discovery and Assessment

YW Boston staff will meet with a liaison to answer questions, gather context, and identify the needs of the organization. Our staff will administer a pre-assessment tool to set a baseline for future evaluations.  Using this information, our team will tailor InclusionBoston to help meet organizational goals and complement any existing equity and inclusion efforts.

Dialogues Series 

Our expert facilitators will lead five 2-hour sessions focused on active listening, relationship building, development of shared language and frameworks, and connecting observation to action.

First Session: Who Am I?

Second Session: Who Are We?

Third Session: How Did We Get Here?

Fourth Session: What Do I Do?

Fifth Session: What Do We Do?

Action Plan Development 

YW Boston staff will work with your organization to create and implement a custom measurable action plan. This action plan will take into consideration organizational feedback, capacity, and existing internal efforts, as well as insights, gathered during midpoint progress evaluations.

Closing Evaluation 

Upon completion of the Dialogues sessions, our team will administer assessments of knowledge of concepts, engagement, multicultural awareness, and other indicators at quarterly intervals.

Follow-Up and Outcomes 

YW Boston will report back on the organization’s strengths and areas for growth. Over the course of the program, our staff will provide the organization with tools and recommendations that will support the implementation of the action plan.